Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit thecarobkitchen.com.au.

 

PERSONAL INFORMATION WE COLLECT 

When you visit thecarobkitchen.com.au, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse thecarobkitchen.com.au, we collect information about the individual web pages that you view, what websites or search terms referred you to thecarobkitchen.com.au, and information about how you interact with thecarobkitchen.com.au. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    - “Cookies” which are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” which track actions occurring on thecarobkitchen.com.au, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” which are electronic files used to record information about how you browse thecarobkitchen.com.au.

Additionally, when you use or attempt to use the contact form on thecarobkitchen.com.au, we collect certain information from you, including your name and email address. We refer to this information as “Contact Information.” 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Contact Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Contact Information to:

  • Communicate with you;
  • Screen our contacts for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise thecarobkitchen.com.au.

An example of this could be, generating analytics about how our customers browse and interact with thecarobkitchen.com.au, and assessing the success of our marketing and advertising campaigns.

  

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online site-- you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy/. 

We also use Google Analytics to help us understand how our customers use thecarobkitchen.com.au --you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. 

You can opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

 Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 You can opt out of targeted advertising by visiting:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in contact to fulfil contracts we might have with you (for example if you make any contact through thecarobkitchen.com.au), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Australia and the United States.

 

DATA RETENTION

When you place any contact through thecarobkitchen.com.au, we will maintain your Contact Information for our records unless and until you ask us to delete this information.

 

CHANGES

We may update this privacy policy from time to time in contact to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@thecarobkitchen.com.au or by mail using the details provided below:

PO Box 167, Willunga SA 5172